At Ignexio Collection, we are committed to safeguarding the privacy of our website visitors. This policy outlines how we treat your personal information.
Cookies
Our website uses cookies. When you first register on our website, we will ask for your consent to our use of cookies as outlined in this policy. By using our website and agreeing to this policy, you consent to our use of cookies.
Information We Collect
We may collect, store, and use the following types of personal information:
- Contact Details: Name, email, telephone number, home/billing address.
- Account Information: Password and login details.
- Technical Information: Data about your computer and visits to our website (including IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and navigation).
- Transaction Information: Details related to transactions carried out between you and us via this website.
- Registration Information: Data you provide to register with us.
- Subscription Information: Data you provide to subscribe to our services, email notifications, and newsletters.
- Any Other Information: Any additional information you choose to send us.
Use of Your Data
We may use your personal information for the following purposes:
- To administer the website and improve your browsing experience.
- To enable your use of the services available on the website.
- To send you goods and services purchased via the website.
- To send statements, invoices, and collect payments.
- To send general (non-marketing) commercial communications.
- To send email notifications you have specifically requested.
- To send our newsletter and other marketing communications that may be of interest to you (you can opt-out at any time).
- To provide third parties with statistical information about our users (without identifying any individual user).
- To deal with inquiries and complaints related to the website.
- To keep the website secure and prevent fraud.
- To administer prize draws or competitions, if you choose to enter.
Sharing Your Data
We will not provide your personal information to third parties for direct marketing without your express consent.
We may share your information with third-party service providers for purposes such as processing payments, shipping, and managing our data. All financial transactions are processed through our payment services provider, Stripe. For more information, please review the Stripe Privacy Policy.
Cookies Explained
Cookies are files containing an identifier sent by a web server to a web browser, stored by the browser, and sent back to the server on each request. We use both session cookies (deleted when you close your browser) and persistent cookies (stored until deleted or expired). These help us track your navigation and preferences on our website.
You can adjust your browser settings to refuse all cookies or just third-party cookies. However, blocking all cookies may negatively impact website usability.
SMS Abandoned Cart Disclosure
We use cookies to track items in your shopping cart, including abandoned carts, to determine when to send cart reminder messages via SMS.
Disclosures
We may disclose your information to employees, officers, agents, suppliers, or subcontractors as necessary.
Except as provided in this policy, we will not provide your information to third parties.
International Data Transfers
Your information may be stored and processed in countries where we operate. Some countries may not have equivalent data protection laws. By using our services, you consent to such transfers.
Security of Your Personal Information
We take reasonable precautions to protect your personal information from loss, misuse, or alteration. All personal data is stored on secure servers, and electronic transactions are encrypted using SSL technology.
You are responsible for keeping your password and user details confidential.
Policy Amendments
We may update this privacy policy from time to time. Please check this page occasionally for any changes. We may also notify you of changes by email.
Your Rights Related to Your Personal Data
You have the right to:
- Access your personal data.
- Correct any incomplete or inaccurate personal data.
- Request the deletion of your personal data.
To exercise these rights, you may need to provide evidence of your identity.
You can also withdraw your consent for data processing and opt-out of marketing communications by contacting us at Support@ignexio.com.
Updating Your Information
Please let us know if your personal information needs to be corrected or updated. To modify your email subscriptions or opt-out of communications, log into your account and update your preferences in the “My Details” section.
Contact
If you have any questions about this privacy policy or our treatment of your personal information, please contact us at Email: Support@ignexio.com
Ignexio Co Ltd, 16 John Barter House, Church Close, London, TW3 3DD, England, United Kingdom.
Company Number: 13361215.